Shipping Policy

Thank you for visiting and shopping at Please note the following terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment Processing Time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment Method Delivery Cost Estimated Delivery Time
Canada Post Regular Free 2 – 9 Days
Canada Post Priority Realtime estimate before checkout 1 – 7 Days
Canada Post Xpresspost Realtime estimate before checkout 1 – 5 Days
Canada Post Expedited Realtime estimate before checkout 1 – 2 Days

Delivery delays can occasionally occur.

We only ship to addresses verified by your credit card.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation Email containing your tracking number(s) once your order has been shipped. The tracking number will be active within 24 hours.

Damages is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the Canada Post to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

To initiate a claim through Canada Post, you must contact Customer Service at 1-800-267-1177. Claims must be submitted within 90 days for shipments within Canada.

Canada Post Proof of Age ( 18 or 19)*

The Proof of Age option ensures that, when the receiver appears to be less than 25 years of age, a photo identification proving age will be requested and the signature and name of the signatory will be recorded. The item will only be handed over to a person with an acceptable identification (ID) proving the required age (18 or 19) selected by the customer as part of the Proof of Age option. Visit the Canada Postal Guide at under Policies for a list of age of majority identification by province or territory. As the legal age for certain goods may differ from age of majority by province or territory, it is the customer’s responsibility to ensure that the appropriate age is selected under the Proof of Age option.

*All items purchased on the website are subject to age verification. Orders including Vaporizers and corresponding accessories will require a 19+ age verification with all other products requiring an 18+ age verification at time of delivery.